Reference
Cloud Fax glossary
Terms used in Cloud Fax and its documentation.
Applies to Cloud Fax as it works today. Moraph updates the platform continuously, and this page is reviewed when it changes.
Terms used in Cloud Fax and its documentation.
| Term | Meaning |
|---|---|
| Routing table | The documented list of fax numbers and the queue, mailbox or EMR inbox each one delivers to, maintained by Moraph. |
| Fallback queue | A monitored queue that receives documents that could not be delivered to their usual destination. |
| Number porting | Moving an existing fax number from your phone carrier to eFax Corporate so senders keep using the same number. |
| EMR inbox | The document intake area in your electronic medical record where faxes wait for staff to confirm the patient and file them. |
| Daily delivery check | Moraph's daily comparison of faxes received by eFax Corporate with documents delivered to their destinations. |
| Delivery confirmation | The record showing an outbound fax was received by the destination fax machine or service. |
| Misdirected fax | A fax that reached a wrong number or department, whether because of the sender, your staff or routing. |
| Cutover | The point at which a department's numbers move to cloud fax and its old fax machine or fax server is retired. |
| Change request | A request raised at support.moraph.com to change routing, numbers, access or retention, approved by the owner you name. |
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