Skip to content

Moraph for clients

Sign in

Getting started

Getting started with Enterprise Mobility

What Enterprise Mobility is for, who uses it, what you need before you start, and your first steps.

Applies to Enterprise Mobility as it works today. Moraph updates the platform continuously, and this page is reviewed when it changes.

Last reviewed 2 min readReport a problem
On this page
  1. What it is for
  2. Who uses it
  3. Before you start
  4. Steps to get started
  5. Where to go next

Moraph resells, implements and runs Jamf or Workspace ONE to manage the shared iPads, iPhones and Android handhelds your clinicians carry on the unit, including devices used with Epic Rover and similar mobile apps. The platform enrolls each device, applies your configuration, and erases or resets shared devices between shifts so the next clinician starts clean. Moraph's service team watches the fleet every day, works the exceptions, and gives your IT and security teams the evidence they need for HIPAA.

What it is for

Shared mobile devices on clinical units pass from one clinician to the next at every shift change. When a device is not reset, the next user can open the last person's session, cached messages or photos, and patient information sits on a device that may leave the building in a pocket. Most hospital IT teams manage these devices alongside laptops and desktops, with little time to check that every handheld was wiped, charged, updated and returned. Lost devices are reported late, and when an auditor asks how shared devices are protected, the answer is a policy rather than a record.

  • Shared devices are not always reset between users, leaving sessions and cached data behind
  • Devices go missing or sit uncharged and out of date in drawers
  • Device configuration drifts from what security and clinical informatics agreed
  • There is no routine record showing each device was wiped and compliant

Who uses it

  • Hospital and health system IT teams responsible for clinical mobile devices
  • Nursing and unit leaders whose staff share iPads and handhelds across shifts
  • Clinical informatics teams who own Epic Rover and other mobile clinical apps
  • HIPAA security officers who need evidence that devices holding PHI are protected
  • Ambulatory and post-acute providers running shared tablets for intake and care

Before you start

  • Your organization uses Enterprise Mobility as a managed platform from Moraph, under an agreement that covers it.
  • Licences for Jamf / Workspace ONE, bought through Moraph or under your own agreement with the vendor.
  • A Moraph account in your organization for each person who works with Moraph on the service.
  • Named technical and security contacts, recorded in the Moraph Portal.

Steps to get started

  1. Agree the scope of the managed service for Enterprise Mobility with Moraph, including which environments and teams it covers.

  2. Name your administrators, technical contact and security contact in the Moraph Portal under People and access.

  3. Review the configuration baseline Moraph proposes for your regulations, and record any changes you need.

  4. Confirm how users will sign in, through your identity provider where the platform supports it.

  5. Agree the pilot group and the cut-over plan with your Moraph delivery lead.

Where to go next

Was this page helpful?

Report a problem with this page
What’s the problem?
Quote the step or heading if you can. Don’t include passwords or personal records.
Only if you’d like a reply. We use it for this report and nothing else.

Need help with your own setup rather than this page? Raise a support ticket.