Reference
Secure Messaging glossary
Terms used in Secure Messaging and its documentation.
Applies to Secure Messaging as it works today. Moraph updates the platform continuously, and this page is reviewed when it changes.
Terms used in Secure Messaging and its documentation.
| Term | Meaning |
|---|---|
| Role | A position that can be messaged, such as the on-call cardiologist, filled by whoever is covering it at the time. |
| Role routing | Delivering a message to the person currently holding a role, based on on-call schedules or opt-in. |
| Priority message | A message marked as urgent so it alerts differently and can escalate if not acknowledged. |
| Escalation | Sending an unacknowledged urgent message to the next person or role under rules your clinical leaders approve. |
| Message lifespan | How long a message stays on devices and in conversations before it is removed. |
| Recall | Removing a sent message from the recipient's device. |
| Interface | A connection that sends results or alerts from another system, such as a lab or nurse call system, to TigerConnect. |
| Downtime fallback | The procedure clinical areas follow, such as phone or pager, when messaging or an interface is unavailable. |
| Configuration baseline | The documented TigerConnect settings Moraph applies and keeps for your organization, changed only through approved requests. |
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