Skip to content

Moraph for clients

Sign in

Getting started

Getting started with Secure Printing

What Secure Printing is for, who uses it, what you need before you start, and your first steps.

Applies to Secure Printing as it works today. Moraph updates the platform continuously, and this page is reviewed when it changes.

Last reviewed 2 min readReport a problem
On this page
  1. What it is for
  2. Who uses it
  3. Before you start
  4. Steps to get started
  5. Where to go next

Moraph resells, implements and runs PaperCut for hospitals and clinics, so print jobs are held until the person who sent them taps their badge at the device. PaperCut keeps a record of what was printed, by whom and where, and Moraph configures release rules, device exceptions and logging with your privacy officer. Moraph monitors the service, manages devices and badge readers, applies approved changes and reviews the service with you every month.

What it is for

In a busy hospital, documents with patient information are printed to shared printers in corridors, nurses' stations and clinics, and left in the output tray for anyone to pick up. Staff send jobs to the wrong printer, pages end up with the wrong patient's paperwork, and when a privacy complaint names a printed document there is often no clear record of who printed it or where. Print servers and device settings are maintained by whoever has time, and each site does it differently.

  • Printed patient documents sit unattended in shared output trays
  • Jobs sent to the wrong printer reach the wrong people
  • There is little record of who printed what, where and when
  • Print settings differ from site to site and are rarely reviewed

Who uses it

  • Privacy officers and compliance teams at hospitals, clinics and health systems
  • IT teams who run print servers, devices and desktop support
  • Nursing, registration and clinic leaders whose staff print patient documents
  • Health information management teams
  • Finance and procurement teams who manage print devices and costs

Before you start

  • Your organization uses Secure Printing as a managed platform from Moraph, under an agreement that covers it.
  • Licences for PaperCut, bought through Moraph or under your own agreement with the vendor.
  • A Moraph account in your organization for each person who works with Moraph on the service.
  • Named technical and security contacts, recorded in the Moraph Portal.

Steps to get started

  1. Agree the scope of the managed service for Secure Printing with Moraph, including which environments and teams it covers.

  2. Name your administrators, technical contact and security contact in the Moraph Portal under People and access.

  3. Review the configuration baseline Moraph proposes for your regulations, and record any changes you need.

  4. Confirm how users will sign in, through your identity provider where the platform supports it.

  5. Agree the pilot group and the cut-over plan with your Moraph delivery lead.

Where to go next

Was this page helpful?

Report a problem with this page
What’s the problem?
Quote the step or heading if you can. Don’t include passwords or personal records.
Only if you’d like a reply. We use it for this report and nothing else.

Need help with your own setup rather than this page? Raise a support ticket.