Reference
Communication Archiving glossary
Terms used in Communication Archiving and its documentation.
Applies to Communication Archiving as it works today. Moraph updates the platform continuously, and this page is reviewed when it changes.
Terms used in Communication Archiving and its documentation.
| Term | Meaning |
|---|---|
| Capture | Collecting messages from a channel into Smarsh as they are sent and received. |
| Capture gap | A period when expected messages from a channel or user were not received by the archive. |
| Daily capture check | Moraph's daily comparison of expected and received message volumes by channel and user. |
| Retention policy | The rule that sets how long a type of record is kept before it can be deleted. |
| Legal hold | An instruction that suspends deletion of messages for named custodians or matters until released. |
| Lexicon | A list of words and phrases that flags messages for supervisory review. |
| Supervisory review | A reviewer's examination of flagged or sampled messages, with a recorded decision. |
| Configuration baseline | The documented record of channels, retention policies, holds and supervision policies, compared each quarter with what is configured. |
| Production | A set of messages searched, exported and documented for regulators, auditors or counsel. |
| New channel intake | Moraph's assessment of whether a new messaging tool can be captured before compliance decides whether it may be used. |
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