Getting started
Getting started with Permitting & Licensing Accelerator
What Permitting & Licensing Accelerator is for, who uses it, what you need before you start, and your first steps.
Applies to Permitting & Licensing Accelerator as it works today. Moraph updates the platform continuously, and this page is reviewed when it changes.
The Permitting & Licensing Accelerator gives applicants a guided online application that works out which permit or license they need, what to submit and what it will cost. It gives your staff one place to check completeness, route plan review, take fees, schedule inspections and issue or renew, with every step recorded and visible to the applicant.
What it is for
Most delays in permitting and licensing start before anyone reviews anything: applicants are unsure which permit applies, submit incomplete packages, and then call or visit the counter to find out where things stand. Staff spend their time chasing missing documents and answering status questions instead of reviewing.
- Applicants struggle to translate zoning and building codes into what they actually need to submit.
- Incomplete applications reach staff and bounce back and forth, sometimes more than once.
- Reviews in different departments happen one after another, each with its own comments and its own way of tracking them.
- Status lives in spreadsheets, email and paper files, so applicants and elected officials ask staff for updates.
Who uses it
- Residents, contractors and businesses applying for permits and licenses
- Permit technicians and licensing clerks at the counter and online
- Plan reviewers in building, zoning, fire, engineering and health
- Inspectors working in the field
- Department directors and managers who report on workload and service
Before you start
- Your organization licenses Permitting & Licensing Accelerator from Moraph.
- A Moraph client account in that organization, signed in.
- Access to Permitting & Licensing Accelerator in Moraph Apps, given by an administrator in the Moraph Portal under People and access.
- For setup: the product administrator role.
Steps to get started
Sign in at app.moraph.com with your Moraph account.
Open Permitting & Licensing Accelerator from the launcher. The first time anyone opens it, its workspace is created from the default described in Workspace reference.
Check your role: what you can see and do depends on it. See Roles and permissions.
Product administrators: work through Set up Permitting & Licensing Accelerator before your team starts.
Everyone else: start with Everyday tasks.
Where to go next
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