Reference
Voice Recording Compliance glossary
Terms used in Voice Recording Compliance and its documentation.
Applies to Voice Recording Compliance as it works today. Moraph updates the platform continuously, and this page is reviewed when it changes.
Terms used in Voice Recording Compliance and its documentation.
| Term | Meaning |
|---|---|
| Recording policy | Your compliance team's decision on who must be recorded and on which lines and devices. |
| Recording population | A group of users and lines recorded under the same policy and retention period. |
| Coverage gap | A person or line that should be recorded under the policy but was not, for a period Moraph reports to you. |
| Capture health alert | An alert for a failed or silent channel, storage problem or integration error. |
| Retention period | How long recordings in a population are kept before deletion, set to your record-retention schedule. |
| Legal hold | A block on deleting recordings needed for a matter until legal releases it. |
| Turret | A trader's multi-line voice terminal on the trading floor. |
| Call metadata | Start and end time, line, user and call details stored with each recording. |
| Joiner, mover and leaver | Staff starting, changing role or desk, and leaving, which change who must be recorded. |
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