Getting started with OIG Audit Case Management

OIG Audit Case Management gives an Office of Inspector General one secure system for hotline intake, audits, evaluations and investigations. Auditors keep workpapers with supervisory review, agents keep evidence with a recorded chain of custody, and every report and recommendation is tracked until it is closed. Complainant identities and investigative records are restricted to the people your office chooses.

What it is for

Many OIGs run audits in one tool, investigations in another, and the hotline and recommendation follow-up in spreadsheets and shared drives. Evidence custody is logged on paper forms, interview notes sit in personal folders, and supervisory review of workpapers is evidenced by email. When a peer review team, a prosecutor or Congress asks how a finding was reached or where a piece of evidence has been, assembling the answer takes days of searching.

• Hotline complaints, audits and investigations are tracked in separate places
• Chain of custody for evidence is recorded by hand
• Supervisory review of workpapers is hard to demonstrate to peer reviewers
• Open recommendations and semiannual reporting data are compiled manually

Who uses it

• Offices of Inspector General at federal agencies
• Audit and evaluation staff who prepare workpapers and reports
• Special agents and investigators who manage cases and evidence
• Hotline staff who receive and route complaints
• OIG leadership and counsel who approve reports and referrals

Before you start

• Your organization licenses OIG Audit Case Management from Moraph.
• A Moraph client account in that organization, signed in.
• Access to OIG Audit Case Management in Moraph Apps, given by an administrator in the Moraph Portal under People and access.
• For setup: the product administrator role.

Steps to get started

1. Sign in at app.moraph.com with your Moraph account.

2. Open OIG Audit Case Management from the launcher. The first time anyone opens it, its workspace is created from the default described in Workspace reference.

3. Check your role: what you can see and do depends on it. See Roles and permissions.

4. Product administrators: work through Set up OIG Audit Case Management before your team starts.

5. Everyone else: start with Everyday tasks.

Where to go next

• Set up OIG Audit Case Management
• Everyday tasks
• Connect your systems
• Security, data and compliance
• Troubleshooting and the support guide
• Product overview on moraph.com