Moraph platform
Moraph account
One sign-in for the Moraph Portal, Apps, Support, Docs and Academy: creating an account, signing in, two-step verification, passwords and sessions.
Your Moraph account is how you sign in to every Moraph service for clients. You create it, and manage its password and security, at portal.moraph.com. Apps, Support, Docs and the Academy then sign you in through the portal, so you only enter your password once.
Partner firms have separate partner accounts, managed at partners.moraph.com. Docs and the Academy accept both kinds.
Before you start
- A work email address you can receive mail at.
- For two-step verification: an authenticator app on your phone or computer (for example Microsoft Authenticator, Google Authenticator, 1Password or Authy).
Most common tasks
- Create your Moraph accountAccept an invitation from your organization, or sign up yourself and confirm your email address.
- Sign in to MoraphSign in at the Moraph Portal with your email and password, and a code from your authenticator app if you use two-step verification.
- Set up two-step verificationProtect your account with a 6-digit code from an authenticator app as well as your password.
- Use and replace recovery codesSign in with a recovery code when you don’t have your authenticator app, and make a new set of codes.
- Change or reset your passwordChange your password from the Security page, or reset it with an emailed link if you’ve forgotten it.
- See where you’re signed in and sign out other devicesReview the devices and services you’re signed in to, and sign out of all of them except this one.
Getting started
What it is, what you need, and your first steps.
- Create your Moraph account
Accept an invitation from your organization, or sign up yourself and confirm your email address.
- Sign in to Moraph
Sign in at the Moraph Portal with your email and password, and a code from your authenticator app if you use two-step verification.
- Single sign-on across Moraph services
How one sign-in at the Moraph Portal covers Apps, Support, Docs and the Academy, and how signing out works.
Setup
Install, configure and connect it for your organization.
- Set up two-step verification
Protect your account with a 6-digit code from an authenticator app as well as your password.
- Use and replace recovery codes
Sign in with a recovery code when you don’t have your authenticator app, and make a new set of codes.
Everyday use
The tasks people do day to day.
- Change or reset your password
Change your password from the Security page, or reset it with an emailed link if you’ve forgotten it.
- Update your details, time zone and email preferences
Change your name, job title, phone and time zone, and choose whether Moraph emails you when something needs your attention.
- See where you’re signed in and sign out other devices
Review the devices and services you’re signed in to, and sign out of all of them except this one.
Administration
Manage people, access, settings and security.
- Delete your Moraph account
Remove your personal details and sign out of every Moraph service. Records you created stay with your organization.
Troubleshooting
What to do when something doesn’t work as expected.
- Sign-in problems
What each sign-in message means and what to do: wrong password, locked account, expired links, codes that don’t work and sign-ins that don’t finish.
Reference
Definitions, settings, limits and lookup tables.
- Account and sign-in reference
The time limits, password rules and security protections that apply to every Moraph client account.