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Sign in to Moraph

Sign in at the Moraph Portal with your email and password, and a code from your authenticator app if you use two-step verification.

Applies to Moraph account as it works today. Moraph updates the platform continuously, and this page is reviewed when it changes.

Last reviewed 2 min readReport a problem
On this page
  1. Steps
  2. Signing in to Apps, Support, Docs and the Academy
  3. How long you stay signed in
  4. If your organization requires two-step verification
  5. If you can’t sign in

You sign in once, at the Moraph Portal, and that sign-in covers Apps, Support, Docs and the Academy too.

Steps

  1. Go to portal.moraph.com/login, or choose Sign in on any Moraph client service.

  2. Enter your Work email and Password, then choose Sign in.

  3. If you use two-step verification, the page Two-step verification asks for a code. Open your authenticator app, enter the 6-digit Verification code it shows for Moraph, and choose Verify.

    Result

    You are signed in and taken to the page you asked for, or to your portal overview.

You have 10 minutes to enter the code after your password. If you take longer, start again from Sign in.

Tip

Lost your phone? On the Two-step verification page, choose Use a recovery code and enter one of the recovery codes you saved.

Signing in to Apps, Support, Docs and the Academy

These services don’t have their own passwords. When you choose Sign in there, you are sent to the Moraph Portal sign-in page and brought straight back afterwards. If you are already signed in to the portal, you come straight back without typing anything. See Single sign-on across Moraph services.

How long you stay signed in

You stay signed in for up to 12 hours. If you do nothing in any Moraph client service for 2 hours, you are signed out and need to sign in again. Activity in any of them counts, so working in Support keeps your portal sign-in alive too.

If your organization requires two-step verification

If your organization’s administrators require two-step verification and you haven’t set it up, you are taken to your Security page after signing in, with the message Your organization requires two-step verification. Set it up to continue. Follow Set up two-step verification; you can carry on once it is on.

If you can’t sign in

See Sign-in problems for what each message means. The most common:

  • That email and password do not match an account. Check the address and password. If you’ve forgotten your password, choose Forgot your password?.
  • Too many failed attempts. This account is locked for 15 minutes. After 8 wrong passwords in a row we lock the account for 15 minutes and email you. Wait, or reset your password.
  • Please confirm your email address first. Open the new confirmation link we just emailed you.

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