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Integrations

Connect an AI assistant to Moraph

Add mcp.moraph.com to Claude or another assistant, choose what it may do, and end the connection when you no longer need it.

Applies to Moraph account as it works today. Moraph updates the platform continuously, and this page is reviewed when it changes.

Last reviewed 7 min readReport a problem
On this page
  1. Choose an address
  2. Steps to connect with your Moraph account
  3. Without an account
  4. What the assistant can do
  5. By area
  6. What stays on Moraph’s sites
  7. How access is granted
  8. See and end your connections
  9. Connections that end on their own
  10. Moraph’s own apps
  11. If something goes wrong

Moraph runs a Model Context Protocol (MCP) server at mcp.moraph.com. Claude, ChatGPT, Cursor or any other assistant that supports remote MCP servers can connect to it. Without an account, the assistant reads Moraph’s public information. When you sign in with your Moraph account, it can also work with your organization’s services, Moraph Apps, support tickets and projects, as you.

The assistant sees and does only what your account can. It never asks for your password.

Choose an address

AddressWho it’s forWhat the assistant gets
https://mcp.moraph.com/mcpPeople with a Moraph client account, Trust Center reviewers and Moraph staffPublic information, plus what your account can see and do
https://mcp.moraph.com/publicAnyone, no sign-inPublic information only: the company, products, jobs, documentation, service status and the Trust Center overview

Steps to connect with your Moraph account

  1. In your assistant, add a remote MCP server (in Claude, a custom connector) with the address https://mcp.moraph.com/mcp.

    In Claude Code, run:

    bash
    claude mcp add --transport http moraph https://mcp.moraph.com/mcp
  2. Your assistant opens a Moraph page called Connect <assistant> to Moraph. Choose the kind of account you have:

    • Client account: you work at an organization that uses Moraph and sign in at portal.moraph.com.
    • Trust Center reviewer: you review Moraph’s security materials and sign in at trust.moraph.com.
    • Moraph staff: your staff account.
  3. Sign in as you usually do. Your organization’s sign-in rules and two-step verification apply. If you’re already signed in, there is nothing to do.

  4. Check the approval page. It shows the account you’re signed in with (choose Not you? if it’s the wrong one) and what the assistant will be able to do.

  5. To let the assistant take everyday actions as well as read, tick Also allow it to take everyday actions your account can take. The box starts unticked: leave it clear for a read-only connection.

  6. Choose Allow. You return to your assistant.

    Result

    Your assistant lists Moraph’s tools and can use them straight away.

Warning

Some assistants register themselves with Moraph under a name they choose. The approval page then says Registered by a third party — not verified by Moraph, with the address approving returns you to. Continue only if you started the connection from your own assistant just now.

Without an account

Add https://mcp.moraph.com/public instead. In Claude Code:

bash
claude mcp add --transport http moraph-public https://mcp.moraph.com/public

No sign-in page appears. Tools that need an account answer that you need to connect at mcp.moraph.com/mcp.

What the assistant can do

The approval page lists two levels:

  • Read (always): see what your account can see, such as your organization’s services, contracts, invoices, documents, products in Moraph Apps, support tickets and projects, as your role allows.
  • Everyday actions (only if you ticked the box): raise and reply to support tickets, add and update records and tasks in Moraph Apps, request products and raise billing queries, and the other actions listed below.

Every tool call runs as you, with your current role and permissions. Moraph checks your account, organization, role and two-step verification on every call, so a change made on Moraph’s sites, such as a new role, applies to the assistant at once. A read-only connection never sees the tools that change things.

By area

AreaReadsActions (with everyday actions allowed)
Company and careersThe company overview, pages on www.moraph.com, open roles, Moraph for GoodNone
Products, documentation and planningThe product catalog, comparisons, documentation articles you’re allowed to read, solution plansNone
Pricing and buyingIndicative list prices and estimates, service levels, how to buyRequest a proposal; request a product for your organization
Your organizationYour account, your organization’s services, contracts, invoices (if your role covers billing), shared documents, people in your organization (administrators)Query an invoice and register a renewal decision (if your role covers billing)
Moraph AppsThe products you can use, how each is set up, records, tasksCreate, update and move records, comment on records and tasks, create, update and complete tasks
Managed operationsService status, your organization’s notices and managed servicesRequest an operational change
Security and complianceThe Trust Center overview and subprocessors; for Trust Center reviewers, your requests and the documents you’re approved to seeNone
Support and implementationSupport tickets, implementation projects, your open actionsRaise and reply to tickets, mark an action done
Moraph AcademyCourses, certificate checks, your learning, your team’s training summary (if you assign training)Enroll in a course; assign training and send reminders (if you assign training)
Your connectionsYour assistant connectionsEnd a connection (also on Connected assistants on your account)

In Moraph Apps the assistant follows the same rules as the screens: your role in each product, records restricted to named people, and details your role can’t see. A Viewer can read records but not change them.

Prices are indicative list prices, not a quote. A binding price only comes from a written Moraph proposal.

What stays on Moraph’s sites

Assistants can’t approve anything, make payments, change access or roles, invite people, or download confidential Trust Center documents. Apart from starting to delete your own account, they can’t delete anything.

If you ask an assistant to delete your account, it gives you a link to Delete your account on your account page, where you confirm with your password. Nothing is deleted until you do.

How access is granted

  • Each connection belongs to one person’s account, not to the organization. Colleagues who want to use an assistant connect with their own accounts.
  • Your account is part of one organization, so the assistant works with that organization’s information, within your role there.
  • Organization administrators (the Administrator role) can see their colleagues’ assistant connections and end them.
  • Every tool call is recorded. Records, tickets and comments made through an assistant leave the same trail as on the sites, marked as made through an AI assistant where there is text to mark.

See and end your connections

  1. Open Connected assistants on your account: portal.moraph.com/account/connections for a client account, or trust.moraph.com/account/connections for a Trust Center reviewer. Your Security page links to it too.

  2. Check the list. It shows each assistant and Moraph app connected to your account, including TVs you signed in with a code, whether it can read only or read and act, your organization, when it was connected and when it was last used. Only your own connections are listed.

  3. Choose Disconnect next to the one you no longer want, or Disconnect all to end every connection at once.

    Result

    That assistant’s or app’s access ends straight away, and it needs to connect again to use your account. You stay signed in on the website.

You can also ask an assistant to list your Moraph connections and end one (this needs a connection that allows everyday actions). Organization administrators can see and end their colleagues’ connections that way.

Connections that end on their own

All of your assistant connections end when:

  • your password is changed or reset,
  • you choose Sign out of all other devices on your Security page (see sessions),
  • two-step verification is turned on, turned off or reset,
  • your role changes, or you are removed from or moved out of your organization,
  • your account is disabled or deleted.

Signing out of Moraph in one browser doesn’t end any connection. A connection you don’t use for 30 days also expires, and the assistant then asks you to sign in again.

Moraph’s own apps

Moraph’s own phone, tablet and TV apps sign in through the same service, with their own sign-in screen (Sign in to <app> on this device?). They are for client accounts only, and each app can use only the tools it needs. They appear on Connected assistants and end in the same ways.

To sign in on a TV, open https://mcp.moraph.com/tv on another device, enter the code the TV shows, sign in and approve. Only approve a TV you can see in front of you.

If something goes wrong

MessageWhat to do
This connection request has expired or was started in another browser.Start connecting again from your assistant, and finish in the browser it opens.
Too many connection requests from your network. Wait a minute and try again.Wait a minute, then connect again.
This assistant registered under a name reserved for Moraph, so it can’t connect.Remove Moraph from your assistant and add it again.
Your connection has expired or was revoked. Connect again.The connection ended (see above). Connect again.
… changes things, and this connection is read-only. Reconnect and allow actions to use it.Remove Moraph from your assistant, connect again and tick the box for everyday actions.
… needs a Moraph account: connect at mcp.moraph.com/mcp.You are connected to the public address. Connect with https://mcp.moraph.com/mcp instead.
… isn’t available to your kind of account.The tool is for another kind of account, for example client accounts or Moraph staff.
Your organization requires two-step verification.Set up two-step verification, then connect again.
Your account isn’t linked to an organization yet.Ask your organization’s administrator to add you in the Moraph Portal.
Your role in … doesn’t allow this.Ask one of your organization’s administrators.
Your role in this product is Viewer, so you can read but not change records.A product administrator can change your role.
Someone else changed this record since you read it. Get it again and retry.Ask the assistant to read the record again and redo the change.
Free plan limit reached: 25 new records a month.A free personal workspace can create 25 records, tasks and support tickets a calendar month (UTC); reading and updating are never limited. Moraph Pro has no monthly limit. It is available in Moraph’s Android apps, through Google Play.

If you can’t sign in at all, see sign-in problems.

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